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	<description>The application of Systems Thinking to the design and improvement of service operations</description>
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		<title>Harnessing the power of User Innovation</title>
		<link>https://design4services.com/2012/service-design/user-innovation/</link>
		
		<dc:creator><![CDATA[Tim Manning]]></dc:creator>
		<pubDate>Thu, 27 Sep 2012 10:16:32 +0000</pubDate>
				<category><![CDATA[Business Change]]></category>
		<category><![CDATA[service design]]></category>
		<category><![CDATA[Transport]]></category>
		<category><![CDATA[User Innovation]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[crowd sourcing]]></category>
		<category><![CDATA[open data]]></category>
		<category><![CDATA[user innovation]]></category>
		<category><![CDATA[viral change]]></category>
		<guid isPermaLink="false">http://design4services.com/?p=1129</guid>

					<description><![CDATA[Dropped into a GeoVation event earlier in the week, in London, on &#8220;Collaboration and user innovation in Transport&#8221;. &#8216;User Innovation&#8217; is product or service innovation that is driven by &#8220;affected individuals&#8221;.  These are people who encounter a problem in their day-to-day lives, say their journey to work; have an idea to make their life easier; and then [&#8230;]]]></description>
		
		
		
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