Articles are great, but it’s nice to have something that can be used directly within an organisation setting. This series of service, service operations and enterprise design guides are intended to meet that need. The series will be expanded over time.
Business Capability Modelling Guide v2.1 (pdf)
This guide provides an introduction to Business Capabilities and Business Capability Modelling and their application to strategic management and enterprise design.
First Published: 27/04/2020 Last Updated: 09/05/2020