The public sector is faced with a growing and diverse range of independent providers of public services. Traditional procurement frequently assumes an arm’s length approach, whereby services are purchased and managed through a tightly specified service contract. But many public services are there to address messy problems – services that are intimately involved in people’s lives, such as mental health, […]
Shared Services in the Public Sector
The use of Shared Services in the public sector has been a hot topic in 2012. Promoted heavily since Gershon’s Public Sector Efficiency Review in 2004, as a means to reducing costs, the NAO published a very critical report in March 2012 on the sharing of services in central government. There has also been the very […]