Last year I received an Email from a student in Mumbai, India, saying how useful the site was; and could I please start writing again! Well, it’s true, it’s been a while, but pleased to say that this week I have published a new article on Business Capability Modelling; and a supporting article on the base […]
BPR Revisited
Pleased to announce that I’ve now added a new article to the Methods section of Design for Services, on Business Process Re-engineering (BPR). BPR has been around since the early 1990s and is still cited on many a business transformation project. Often this is in relation to the use of technology, but BPR is about a lot […]